Returns
Return Policy:
Please note that we cannot cover the costs for the return shipment of returned items.
There are other points to consider when returning/exchanging:
- The item can be returned within 14 days of receipt
- The straps of the item must not be knotted
- The item must be unworn, unwashed, unused and not damaged
- Same condition as received
- Original packaging, original bag, with labels still attached
- For hygienic reasons, bikinis and swimsuits cannot be returned if the hygiene sticker is damaged or lost.
For your return the following steps are necessary:
Please contact our customer service via email at hey@chiwitt-brand.com, who will be able to give you all further information.